WFS - Troubleshooting

Problem Cause Solution

WFS not reading.

Water shut off.

Verify that no isolation valves are closed, and that the water source is on.

Controller not configured.

Check controller flow sensor setup. Enter sensor size (and location for sensor decoders) and other sensor information as required.

Damaged sensor, Impeller damage (debris in water) or WFS electronics damage (lightning).

Turn off water supply, remove and inspect impeller. Verify that it spins freely and has no visible damage.

Mismatching radio channels.

Verify that the channel setting through the dipswitches for the RX and TX units are identical.

Obstructed line of sight.

Verify that the TX and RX units are not placed more than 500 feet away from each other and there is clear line of sight.

Radio interference.

Verify that any electrical or RF interference sources are away from the controller. Change channels if required.

Dead battery.

Replace battery.

Receiver LED flashing green.

Receiver is receiving flow data (green LED every 5 seconds).

Not a problem; normal operation during flow.

Receiver LED flashing red.

Low battery (2 rapid red blinks every 3 seconds).

Replace battery.

WFS not reading correctly.

Controller configured incorrectly.

Set correct flow sensor size and type at controller.

Turbulent flow at sensor.

Ensure that straight pipe is on either side of flow meter.

Frequent false alarms.

Station settings too sensitive.

Increase overflow percentage (and underflow, if available).

Wide range of flows for a single station.

Increase overflow percentages, and delay interval.

 

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