When using a ROAM, ROAM-XL, ICR, or SRR remote, you may come across a controller that gives you an ERR or SP ERR message. There are two reasons that would cause one of these messages.
- Miswired Smartport
- Wrong Station Count on Transmitter
CAUSE - Noise entering the controller through the SMART PORT wiring or it is wired incorrectly.
SOLUTION - A few steps are necessary to determine the cause of the ERR message.
Check SmartPort® Wiring - If the ERR message is displayed without a device attached, check that SmartPort® wiring is correct. Make sure that the SmartPort wiring is not bundled with the field wiring or close to the transformer. The white SmartPort® wire must be attached to the terminal next to the blue wire on the REM terminal, then red above ground. See illustration to the right.
CAUSE - The remote transmitter has a maximum station count that is incorrect for that specific controller model.
SOLUTION - A few steps are necessary to set the correct station count for each controller model.
ROAM REMOTE: Click here for setting instructions
- XCORE model - 8 Stations
- PRO-C/HPC model - 16 Stations
- ICC2/HCC/ICORE/ICC model - 48 Stations
- ACC-1200/A2C-1200 models - 42 Stations
- ACC99D/A2C-075 models - set to 240 (Decoder Mode)
- SRC/SRCPLUS model (Discontinued) - 9 Stations
ROAM XL REMOTE: Click here for setting instructions
- XCORE model - RES Mode
- PRO-C/HPC model - RES Mode
- ICC2/HCC/ICORE/ICC model - RES Mode
- ACC-1200/A2C-1200 models - RES Mode
- ACC99D/A2C-075 models - COM Mode (Decoder Mode)
- SRC/SRCPLUS model (Discontinued) - RES Mode
ICR REMOTE: Click here for setting instructions
- XCORE model - 8 Stations
- PRO-C/HPC model - 16 Stations
- ICC2/HCC/ICORE/ICC model - 48 Stations
- ACC-1200/A2C-1200 models - 42 Stations
- ACC99D/A2C-075 models - set to 240 (Decoder Mode)
- SRC/SRCPLUS model (Discontinued) - RES Mode
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